Welcome to Trucksmate, your trusted partner in load-to-load transportation services. We value your partnership and have designed these terms and conditions to ensure a clear and mutually beneficial understanding between our company ("Trucksmate") and the Carrier ("Carrier").
Service Provision
Trucksmate offers load-to-load transportation services to Carriers without any sign-up fees or contractual commitments. We believe in flexibility and transparency.
Termination
Carrier has the freedom to terminate our services at any time, without being bound by long-term contracts. However, we kindly request that, in the event of termination, any outstanding invoices be settled promptly.
Commissions
To sustain and improve our services, we request that Carrier pays a commission only when they have successfully received payment from the broker for a load arranged through Trucksmate.
Payment Terms
Carrier is responsible for remitting the agreed-upon commission to Trucksmate promptly upon receiving payment from the broker for a load secured through Trucksmate. Our payment process is designed to be straightforward and efficient.
Financial Obligations
Carrier acknowledges that any outstanding financial obligations to Trucksmate, including unpaid commissions, must be settled before discontinuing the use of Trucksmate's services.
Contact You
We may contact you through SMS, Email and/or by calling you regarding our services & support.
Freedom of Choice
Carrier retains full autonomy to accept loads from other sources, and there is no exclusive obligation to use Trucksmate's services. We encourage Carrier to make choices that align with their business goals.
Termination Notice
Should Carrier choose to terminate this Agreement, a written notice is appreciated. Upon termination, Carrier agrees to settle any outstanding financial obligations to Trucksmate in a timely manner.
Dispute Resolution
We value open communication. If a dispute arises, we encourage both parties to engage in constructive dialogue to find an amicable solution. In the event a resolution cannot be reached, we agree to submit the dispute to binding arbitration, ensuring a fair and impartial process.
By using Trucksmate's load-to-load service, Carrier demonstrates their commitment to these terms and conditions. We believe that these conditions foster transparency, trust, and a mutually beneficial partnership. Thank you for choosing Trucksmate as your transportation solutions provider.
We encourage you to review these terms carefully, and upon acceptance, you can proceed with confidence, knowing that we are dedicated to your success in the transportation industry. If you have any questions or require further clarification, please do not hesitate to contact our support team.
We look forward to a prosperous partnership with you at Trucksmate. Happy trucking!